Terms of Service

Last updated: October 13, 2026

These terms apply when you buy or use services from FoxDevLabs. By purchasing, you agree to them.

1. What the service is

Core includes missed-call text-back (when a call to your business number goes unanswered, the caller automatically gets a text within a few seconds), a website for your business, automatic review requests, replies to your Google reviews, and a post on your Google Business Profile every 2 weeks. Pro adds an AI voice agent that answers calls when you or your team can't, with 100 minutes of AI calls a month (resets monthly, no rollover; not unlimited; minutes above that are billed at $0.30 a minute); job photos posted to your Facebook, Instagram and Google profiles every 2 weeks; and one promotional text a month to up to 300 customers who agreed to receive them. Your customers keep calling the number they already use. Custom work is quoted separately, in writing, before it starts.

• Posts and promotional texts beyond what your plan includes are add-ons, quoted before anything is charged. Included posts and promotions that go unused do not carry over to the next month
• Texting is priced per message sent, so a promotion we send for you to more than 300 customers is quoted per message and must be approved before it is sent
• You have full access to your account and can send messages yourself, including to lists. Messages you send yourself count toward your allowance, and anything beyond it is added to your next monthly invoice
• Job photos come from you. By sending them, you confirm you have the right to post them and that they show nothing a customer hasn't agreed to share, such as faces, house numbers or license plates
• We send a promotion only after you approve its offer and wording, and only to customers you confirm agreed to receive marketing texts. You are responsible for honoring the offers you approve
• Review requests go to every customer you mark as a finished job, not only happy ones, and never offer anything in exchange for a review, as Google's rules require

2. Price and billing

• No setup fee. Configuration and carrier registration are included
• United States: Core US$197 per month, Pro US$297 per month. Billed in US dollars
• Billed monthly in advance, or yearly in advance at ten times the monthly price (US$1,970 Core and US$2,970 Pro). Prices do not include applicable taxes
• Texting is included up to your plan's monthly allowance: 500 text messages a month on Core and 1,000 on Pro, including the monthly promotion. A long text that the carrier splits into parts counts as one message per part. Texts over the allowance are billed at US$0.04 per text, per part if the carrier splits a long text
• AI voice agent minutes. Pro includes 100 minutes a month of AI voice agent calls; Core does not include the AI voice agent. Only inbound calls count, and each call is rounded up to the next full minute. Unused minutes do not carry over. Minutes over the 100 are US$0.30 per minute
• How you pay. You keep one valid payment method on file, with Stripe. Your monthly or yearly plan is billed through Stripe. Usage beyond your plan's allowance, such as texts over the monthly limit (including texts you send yourself) and AI voice agent minutes over the 100 included each month on Pro, is invoiced monthly, after the month in which it is used, through Stripe (on a monthly plan it is added to your next plan invoice; on a yearly plan it is a separate invoice) and charged to that same payment method in US dollars. You authorize us to charge it. Usage is charged at the rates above. We give you 30 days' notice by email before any change to those rates takes effect. For sends we do for you, we quote anything over your plan first

Optional add-ons are quoted separately before any work starts.

3. Money-back guarantee

If not one missed caller texts you back in your first 30 days live, tell us and we refund the fees you have paid and shut the service off. The 30 days start the day texting goes live for your business, so the carrier approval wait does not count. The service needs to stay switched on and connected to your number during those 30 days. One guarantee per client. See the Refund Policy for how refunds work.

4. Month to month, cancel anytime

There is no contract term and no lock-in. Cancel by emailing [email protected]. Cancellation takes effect at the end of the current billing month, and we do not pro-rate part months. Your phone number is yours and stays with you. If we move your number to run the service, it stays yours, and we will transfer it to any carrier you choose whenever you ask.

5. Ownership

Your business information stays yours: your website text and photos, your customer and lead list, and your phone number. If you cancel, we will export your contacts for you, help you keep your number, and give you your website's files and help you move the site to hosting you choose, at no charge. The software, templates and systems we use to run the service belong to FoxDevLabs and are not transferred.

6. Your responsibilities

This is the part that matters most, because the legal risk sits with you and not with us.

• Consent to message. Business text messages are governed by the law where they are received, along with carrier rules: in the US, laws including the Telephone Consumer Protection Act (TCPA). You are responsible for having the consent those laws require to text the people who contact your business, and for the content of those messages. A person calling your business generally gives implied consent to a reply, but you are responsible for the judgement call, not us.
• Identification and unsubscribe. Messages sent through the service must identify your business, give a way to contact you, and give a working way to opt out. Opt-out requests must be honored promptly. We configure this; you must not remove it.
• Call recording. You decide whether calls are recorded or transcribed, and how callers are told. Some places, including several US states, require everyone on the call to agree to a recording. Meeting the recording laws that apply to your calls is your responsibility.
• Messages you send yourself. You are responsible for the consent, content and timing of any message you send from your account, including bulk sends. We may pause a send that is likely to get your number blocked by carriers, and we will tell you why
• Accurate information. You are responsible for the accuracy of the business details and phone numbers you give us.
• Lawful use. The service may not be used for bulk unsolicited marketing, or for anything unlawful, deceptive or harassing.

7. What we do not promise

Apart from the money-back guarantee in section 3: the service depends on your phone carrier and on third-party messaging networks, which we do not control. We do not guarantee that every message is delivered, that the service is never interrupted, or that it will produce any particular number of leads, bookings or revenue. The service is provided as is, without warranties beyond those that cannot be excluded by law.

8. Limitation of liability

To the extent the law allows, our total liability for any claim relating to the service is limited to the amount you paid us in the 3 months before the claim arose. We are not liable for indirect or consequential losses, including lost profits or lost business. Nothing here limits liability that cannot lawfully be limited.

9. Privacy

Our handling of personal information is described in the Privacy Policy. When we process information about your customers, we do so on your instructions and on your behalf, under our Data Processing Addendum, which forms part of these terms.

10. Governing law

These terms are governed by the laws of the State of Wyoming, USA.

11. Changes

We may update these terms. For active clients, material changes take effect 30 days after we email you about them, and you may cancel before then.

12. Contact

FoxDevLabs
[email protected]